Terms & Conditions for Darpan Crafts – Handmade Handbags
Welcome to Darpan Crafts! We take pride in offering beautiful, handmade handbags designed to meet the highest standards of quality and style. By purchasing from us, you agree to be bound by the following terms and conditions. These terms govern the use of our website, as well as all interactions with our products and services. Please read them carefully before proceeding with any transactions.
1. Introduction
Darpan Crafts is a leading provider of premium quality, handmade handbags. By accessing or using our website or purchasing any of our products, you agree to the terms, conditions, and policies outlined herein. If you do not agree with any of these terms, you should refrain from using our services.
The company’s official mobile number for customer service inquiries, order-related queries, and support is +91 882-803-8130. You can also reach us via email or through our social media channels for additional assistance.
2. Product Information
At Darpan Crafts, we ensure that all products listed on our website are accurately described with detailed specifications. However, due to variations in monitor settings, colors may differ slightly from what you see online. All our handbags are handcrafted, and thus, slight variations in design, size, or color may occur, which are inherent to handmade products and are not considered defects.
Every effort is made to ensure that product descriptions, prices, and availability are accurate. However, Darpan Crafts reserves the right to modify product details, pricing, and availability at any time without prior notice.
3. Ordering Process
When you place an order on our website, you are making an offer to purchase a product. This offer will only be accepted when you receive a confirmation email or message from us. Once the order is processed and shipped, a tracking number will be provided to allow you to monitor the delivery.
Orders will only be dispatched after full payment is received and verified. If we are unable to process your order due to stock availability, incorrect payment, or any other issue, we will notify you immediately.
4. Pricing and Payment
All prices displayed on our website are in INR (Indian Rupees) and are subject to change without prior notice. The final price at checkout will include any applicable taxes, shipping fees, and customs charges, which will be clearly stated before completing the purchase.
We accept a wide range of payment methods, including credit/debit cards, online wallets, and bank transfers. Payment security is our priority, and we ensure that your transaction details are securely encrypted.
In case of any payment issues, customers are advised to contact customer service immediately at +91 882-803-8130 or via email for assistance.
5. Shipping and Delivery
We strive to deliver all orders in a timely manner. The delivery time depends on your location and the specific shipping method chosen at checkout. Delivery charges will be calculated during the checkout process.
We offer standard shipping as well as express shipping options. The delivery time for standard shipping typically ranges from 5 to 7 business days, while express shipping may take 2 to 3 business days.
Please ensure that your shipping address is correct before finalizing your order. Darpan Crafts is not responsible for delays or misdeliveries caused by incorrect addresses or logistical issues beyond our control.
6. Returns and Refunds
We want you to be completely satisfied with your purchase. If you are not satisfied with your handmade handbag, you can return it within 7 days of receiving the product. The handbag must be unused, undamaged, and in its original packaging to be eligible for a return.
Refunds will be processed after the returned product has been inspected and approved. The amount will be refunded to the original payment method. Shipping costs are non-refundable, and the customer is responsible for the return shipping charges unless the product is defective or damaged upon arrival.
If a product is damaged or defective upon delivery, please contact our customer service team within 48 hours of receipt, providing clear photos of the damage. We will offer a replacement or a full refund in such cases.
7. Privacy Policy
Darpan Crafts values your privacy and is committed to protecting your personal information. When you make a purchase or sign up for our newsletter, we collect your name, contact information, shipping address, and payment details. This information is used solely for order processing, shipping, and customer support.
We do not share, sell, or rent your personal information to third parties except as required for the completion of transactions (e.g., payment processors and shipping companies). All personal information is stored securely in compliance with relevant data protection laws.
8. Intellectual Property
The content on our website, including but not limited to text, graphics, logos, images, and designs, is the intellectual property of Darpan Crafts and is protected by copyright laws. Unauthorized use, reproduction, or distribution of any content from our website is strictly prohibited.
Our brand name “Darpan Crafts” and logo are trademarks of the company. Any misuse of these trademarks is unlawful and may result in legal action.
9. Limitation of Liability
While we strive to provide the highest quality products and services, Darpan Crafts is not liable for any indirect, incidental, or consequential damages arising from the use of our products. Our maximum liability is limited to the total amount paid for the specific product in question.
We are not responsible for any loss or damage resulting from the use of our website or any external websites linked to it.
10. Amendments to Terms and Conditions
Darpan Crafts reserves the right to modify or update these terms and conditions at any time. Any changes will be posted on this page, and the updated terms will take effect immediately upon being published. We encourage you to periodically review these terms to stay informed of any updates.
11. Contact Information
For any questions, feedback, or concerns regarding these terms and conditions, please contact us through the following channels:
- Customer Service Number: +91 882-803-8130
- Email: [Insert Email Address]
- Address: [Insert Company Address]
We are happy to assist you and ensure a seamless shopping experience with Darpan Crafts.